The Business Troubleshooter

In a world where every second counts, operational inefficiencies can cost millions.

Whether you're a bank, fintech start-up, or tech company, we analyse, improve and design processes that eliminate bottlenecks and accelerate growth.

Why Banks, Fintech, and Tech Companies Struggle with Scaling
Growth and compliance pressures often lead to:

Delays in onboarding customers or clients.
Escalating costs due to manual and outdated processes.
Difficulty maintaining quality across expanding teams and systems.
Risk of regulatory fines and reputational damage from weak internal controls.

At The Business Troubleshooter, we specialise in helping financial institutions and tech-driven businesses overcome these challenges.

Tailored Solutions for Banks, Fintechs, and Tech Companies:

Streamline Customer Onboarding: From KYC processes to automated workflows, we help you speed up critical tasks while maintaining compliance.
Enhance Risk and Compliance Processes: We align your operations with regulatory requirements, reducing the risk of costly errors.
Design Scalable Systems: Build frameworks that grow with your business and improve operational resilience.
Boost Profitability: Increase efficiency, cut costs, and enhance customer satisfaction.

What You Can Expect:

Up to 40% faster turnaround times for key processes.
Stronger compliance readiness and reduced audit risks.
20+ hours saved per week by eliminating manual inefficiencies.

Let’s Improve Your Operations
Whether you're in banking, fintech, or tech, scaling doesn’t have to mean chaos.

Book a FREE 30-minute Process Audit today to pinpoint inefficiencies and learn how to fix them.

fractional COO/ Business Manager

If you are looking for elite talent who can step in, deliver exceptional results and move on without incurring the fees of having to employ someone, we should talk.

Kick Start Program

Want to get your business back on track quickly?

Our 90 day program might be something for you to consider. Meeting on a weekly basis to work on your business and make changes to improve revenue quickly.

Business Growth Program

This 9 session program focuses on your business, your involvement within the business and three drivers of value: sales; costs and people/ process.

My aim is to ultimately help you double the value of your business.

How can we help?

Would you like your business to be more efficient and compliant?

As a member of the C Suite, you are often faced with multiple choices and challenges when running the business.

Often you will know what might be holding it back, it could be a broken process, a new regulatory change or continually having to firefight

If you want to improve your business's performance, but are not sure where to start, or you’re not sure what to fix first, then we should talk.

My Background

Thanks for visiting our page, my name is Rohit Nanda and I'm the Founder of The Business Troubleshooter.

With over two decades of experience in financial services, fintech, and tech industries, I understand the unique challenges and regulatory pressures these sectors face.

I am a firm believer in rolling up my sleeves to get to the heart of the problem and coming up with both practical and realistic solutions to your business process challenges.

I focus and advise on an extensive range of areas for businesses and also offer Business Troubleshooting Services on a case-by-case basis.

Our Approach: Proven Process Improvement with Six Sigma Methodology

At The Business Troubleshooter, we use a structured approach grounded in Six Sigma principles to identify inefficiencies, reduce waste, and optimise your operations.

Here’s how we work with you:

Define
We start by understanding your business goals, challenges, and the key processes that drive your success. Together, we define the scope of improvement and establish clear objectives, whether it’s speeding up customer onboarding, reducing costs, or enhancing compliance.
Measure
Using data-driven tools, we assess the current state of your operations. This includes analysing process performance, identifying bottlenecks, and quantifying inefficiencies. Clear metrics ensure we have a baseline to track improvements.
Analyse
Next, we dive deeper into the root causes of inefficiencies. Whether it's manual tasks, fragmented workflows, or compliance risks, our analysis pinpoints what’s slowing you down and where improvements will have the greatest impact.
Improve
Based on the analysis, we redesign your workflows, implement automation, and introduce scalable systems. Our solutions are tailored to your business, ensuring they address current challenges while preparing you for future growth.
Control
To sustain the improvements, we develop monitoring systems, key performance indicators (KPIs), and robust controls. This ensures your operations continue to run smoothly, meeting compliance requirements and supporting growth.

The Result?
A business that operates faster, with fewer errors, lower costs, and stronger compliance—all designed to scale with you.

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